AI agent
Closing time passed, and the messages wait until tomorrow?
An AI agent that replies instantly with your business info, saves the customer’s details, and hands over to your team when needed.
See how ORQO worksWatch on YouTube
Your customer conversations, in one place.
AI that answers, and a team that follows through.
WhatsApp, Instagram and Messenger in one shared inbox, with a profile for every customer, WhatsApp campaigns, automation for your repetitive work, and an AI agent that replies and hands over to your team when needed.
Problem & solution
Problems you face every day with customer messages.We solved them in one workspace.
We know what following up on customer messages over WhatsApp, Instagram and Messenger is like every day. That’s why we built ORQO.
Shared inbox
Messages scattered across more than one app and number?
WhatsApp, Instagram and Messenger in one inbox for the whole team.
CRM
Customer details lost between chats and spreadsheets?
Every conversation builds a customer profile: details, tags, notes, and orders.
WhatsApp campaigns
Need to send offers and reminders to thousands of customers?
WhatsApp campaigns with Meta-approved templates, and a report for every campaign.
Reports
No idea what’s happening in your conversations?
Reports for conversations, team, campaigns and automation in one place.
Team management
Your team confused about who replies to whom?
Conversations are routed automatically, and every conversation has a clear owner.
And this is just the beginning. See how ORQO turns your customer messages into results.
The AI agent works for you
Stop replying to every message yourself.An AI agent that runs the conversation with your team.
Follow a real conversation from the demo environment: a customer asks about a consultation price on WhatsApp, and it ends with a booked appointment.
M
Mona AdelMessaging window closes in 23h 56m
OpenLayla · AI agentAhmed RagabNewQualifiedBooked ✅
- 1
The customer asks, and the agent replies instantly
The reply is grounded in the knowledge you gave the agent: your prices, your FAQs, your files, and your website pages — in the tone and style you define.
- 2
It understands and saves, so your team never asks twice
When the customer types her name and number, the agent updates her profile, adds an “interested lead” tag, writes an internal note for the team with the preferred time, and moves her to the Qualified stage.
- 3
It knows when a human is needed
The customer asked to speak with someone from the team. The agent replies, then hands the conversation to a teammate based on the routing rules you set. The handover is logged in the conversation.
- 4
Your teammate picks it up already briefed
One click gives them a summary: what the customer wants, what she was told, and what comes next. No need to read the conversation from the start.
- 5
And the conversation reaches an outcome
The teammate confirms the appointment, and the customer moves to the Booked stage. From first message to booking in the same workspace, with the whole team seeing what happened.
Not just a question-answering bot. The agent understands what the customer wants, saves their details, and moves them to the next step inside ORQO.
Understands the customer and replies instantly
Answers from your business info, in the tone you define, day and night.
Saves the customer’s details
Name, phone and email are saved to the customer profile during the chat.
Moves the customer to the next stage
Adds tags and moves customers between stages when conditions are met.
Knows when to hand over to a teammate
Routes the conversation to your team based on your rules, with all the context.
Writes a conversation summary
Your teammate gets the point in two lines instead of reading the whole chat.
Answers from your knowledge sources
Add your prices, FAQs, files, and website pages.
The AI agent is available on every plan, with a monthly AI credit allowance.
WhatsApp campaigns
One message,reaching every customer on WhatsApp.
Offers, reminders and announcements from your WhatsApp Business number, with Meta-approved templates and no unofficial workarounds.
Start your first campaign- Official connection via MetaORQO is registered as a Meta Tech Provider.
- Replies land in the shared inboxYour team or the AI agent takes it from there.
- Segments with conditionsThe right message for the right customer.
Contacts & CRM
From the first message to a complete customer profile.Everything about your customer in one place.
Anyone who messages you on any channel becomes a contact automatically, with their details, tags, notes, and orders.
- Complete customer profileAll their details and conversations from every channel in one place.
- Custom fieldsCity, budget, service type, or any field your business needs.
- Tags & segmentsGroup your customers and build condition-based segments for campaigns and automation.
- Internal notesEverything your team knows about the customer stays saved.
- Activity & historyEvery change, conversation, and stage in one log.
- Store ordersShopify, WooCommerce and EasyOrders orders inside the customer profile.
- Customer stagesFrom the first inquiry to the booking or the sale.
- Import & exportMove your customers over from CSV and Excel in minutes.
Example numbers
Tools & features
Every tool your team needsfor organized, smooth communication.
Features that make every conversation faster and more accurate, and following up with every customer easier.
Conversation routing
Automatic assignment to the team, with a clear owner for every conversation.
Tags & segments
Group your customers (new, interested, VIP) and target them later.
Customer stages
Know where every customer stands, from first inquiry to booking.
Saved replies
Stored answers for repeated questions, one click away.
Internal notes
Talk to your teammates inside the conversation without the customer seeing.
Automation
Follow-ups and reminders that run on schedule on their own.
COD order confirmation
Every order from your store is confirmed on WhatsApp before shipping.
Automation
Leave the repetitive tasksto run on their own.
After-hours replies, a follow-up two days later, tagging the interested customer, assigning the right teammate. You build it once, and it runs every time.
- Faster replies
- No message waits until someone opens the app.
- Follow-ups no one forgets
- A reminder and a follow-up message, right on time.
- Correct routing
- Every conversation reaches the right person.
- Fewer lost opportunities
- The silent customer comes back to the conversation.
Automations start when: New message · New contact · Tag added · Campaign sent · New store order · Abandoned cart · Webhook
TriggerMessage received
Condition (if/else)Outside business hours?
YesNoAI replyAgent replies and saves
Assign agentSales team
Wait / delay2 days
Send templateFollow-up message
Why ORQO
Built for the way you work,and your customers’ language.
Six reasons teams choose ORQO to manage their conversations.
Arabic from the ground up
A fully right-to-left interface, and an agent that understands dialects and replies in Arabic — with English support too.
Connects to your tools
Your store, Google tools, the ORQO verified node in n8n, and an API for any other system.
All integrations0$
Start for free
A free plan forever, with no credit card and no complicated setup.
24/7
AI agent and team together
The agent replies around the clock, and your team takes over when needed — with a summary in hand.
Everything connected
3 channels in one inbox, and every conversation builds the customer profile and moves them along your stages, campaigns, and reports.
EasyOrdersPricing
Start for free,and pay as your business grows.
Choose the plan that fits your team, channels, messages, contacts, campaigns, and AI usage.
Starter
For individuals and businesses getting started
$0forever
Start for free- 1 workspace · 1 user
- 1 WhatsApp account · 100 messages/month
- 50 contacts
- 1 AI agent · 50 AI credits/month
- 2 campaigns/month · 1 automation
Pro
For growing teams
$49monthly
Upgrade to Pro- 3 workspaces · unlimited users
- 3 WhatsApp, Instagram, and Messenger accounts each
- Unlimited contacts, WhatsApp messages, and templates
- 3 AI agents · 2,000 AI credits/month
- 100 campaigns/month · 3 automations
Growth
For businesses and large sales teams
$99monthly
Upgrade to Growth- 10 workspaces · unlimited users
- 10 WhatsApp, Instagram, and Messenger accounts each
- Unlimited contacts, WhatsApp messages, and templates
- 10 AI agents · 10,000 AI credits/month
- 200 campaigns/month · 10 automations
FAQ
Questions before you start
Is ORQO just a WhatsApp inbox?
The inbox is the starting point. ORQO brings AI agents, the customer profile, stages, automation, WhatsApp campaigns, and reports together in one workspace for your team.
Which channels are supported?
WhatsApp, Instagram, and Messenger in one shared inbox. ORQO is registered as a Meta Tech Provider, so connections happen through Meta’s official channels.
Does ORQO work in Arabic and English?
Yes. The interface is designed right-to-left for Arabic, and English is fully supported as well.
Is it a fit for my kind of business?
If your business receives customer messages, ORQO fits it: clinics, education, real estate, travel, e-commerce stores, and service companies.
Can I use ORQO for free?
Yes. Starter is free forever and needs no credit card. You can upgrade at any time.
What happens when I reach a usage limit?
An alert appears in your dashboard, and you can’t create more of the item that hit its limit until the new month starts or you upgrade your plan.
Do the prices include Meta’s WhatsApp fees?
Meta’s fees for WhatsApp conversations are separate from the ORQO subscription, and are charged according to Meta’s pricing per country and message type.
Can I cancel at any time?
Yes. On cancellation or subscription end, your account automatically returns to Starter, and your data stays as it is.
Does the AI agent reply to everything on its own?
You define its goal, instructions, knowledge sources, and handover rules. And when a human is needed, it hands the conversation to your team with a summary.
Where does the agent get its information?
From the knowledge sources you add: texts, FAQs, PDF, DOCX, TXT and CSV files, and links to your website pages.
Can I take the conversation over from the agent?
Yes. Any teammate can take over the conversation and reply themselves at any time, and everything the agent did stays logged in the conversation.
Can I send bulk WhatsApp messages?
Yes, through WhatsApp campaigns with Meta-approved templates, to segments of customers who agreed to hear from you. Anyone who unsubscribed is excluded automatically.
Does it support e-commerce stores?
Yes. Integrations with Shopify, WooCommerce and EasyOrders: orders, customers, and abandoned carts, plus cash-on-delivery order confirmation on WhatsApp.
Can ORQO connect to our systems?
Yes. Integrations with Google Sheets and Google Meet, a verified node in n8n, and APIs and Webhooks for any other system.
Still have a question? We’ll gladly reply on WhatsApp.
Chat with us on WhatsApp